Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our hair and beauty salon services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our salon services, including your contact details, hair and beauty preferences, skin sensitivity information, and appointment history. This helps us deliver personalised treatments and maintain accurate service records.
Technical data collected through our website helps improve user experience and is anonymised where possible, not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your information enables us to provide comprehensive salon services including:
- Managing salon appointments and scheduling
- Recording hair colour formulas and treatment preferences
- Maintaining client consultation records and service history
- Processing payments for salon services
- Communicating appointment reminders and service updates
- Providing personalised hair and beauty recommendations
We handle your data responsibly, using it solely for your salon service requirements and essential business operations.
3. Treatment Preferences and Client Records
Your hair colour formulas, styling preferences, product choices, and treatment history are stored securely as confidential information. We maintain these records to ensure service consistency and meet your specific beauty requirements.
Client preference information is accessed only by our styling team and stored on secure systems with restricted access, maintained for service quality and continuity.
4. Consultation and Service Documentation
Client consultation notes, hair analysis, colour records, and treatment details gathered during salon visits are used specifically for service delivery and client care purposes.
Service documentation helps us maintain consistent results during future visits and track product performance for your hair and beauty needs.
5. Data Protection Measures
We implement robust security protocols to protect your personal and treatment information. Client data is stored on encrypted systems with access limited to authorised team members. Physical client cards are stored securely and disposed of properly when no longer needed.
Our salon team follows strict confidentiality agreements regarding client information and service details.
6. Service History and Preference Management
We maintain detailed records of your salon visits, product usage, and style preferences to support ongoing client care. This documentation helps us understand your evolving beauty preferences and provide appropriate service recommendations.
Service history forms part of our client management system and is accessible only to team members involved in your salon services.
7. Legal Basis for Processing
By using our salon services, you consent to us processing your information as outlined in this policy. This includes processing necessary for service delivery, client safety, preference management, and business administration.
8. Third-Party Information Sharing
We may share your information with trusted third parties only when essential for service delivery, such as payment processors for financial transactions, and with your explicit consent for any specific product requirements.
All third-party providers operate under strict data protection agreements meeting UK GDPR standards. We never sell your personal information or service data to marketing companies.
9. Your Data Protection Rights
Under UK data protection laws, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal information
- Object to processing of your personal data
- Request transfer of your data to another service provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and service data for as long as necessary to fulfil our services and legal obligations. Service records and client preference data are typically maintained for 3 years after your last visit to support service continuity, unless you request earlier deletion.
Financial records are retained for 7 years for accounting and tax compliance. Service preference information is reviewed periodically for relevance.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: November 2025