Terms of Service
These terms govern your use of mysite-name's professional hair and beauty salon services throughout England. Please read them carefully before booking any services to ensure a clear understanding of our salon procedures, client responsibilities, and service terms.
1. Service Agreement
By booking our salon services—including hair styling, colouring, or beauty treatments—you agree to these terms. Our services operate in compliance with relevant UK beauty industry standards and health and safety regulations.
We provide professional hair and beauty services through qualified stylists and technicians across England.
2. Service Scope and Professional Standards
Our salon services include hair cutting, colouring, styling, nail care, and beauty treatments. We focus on providing quality services using professional techniques and premium products that meet industry standards for salon services.
While we perform services to professional standards, treatment outcomes can be influenced by hair condition, skin type, and individual characteristics. We provide realistic service assessments based on thorough consultation.
3. Client Responsibilities
To ensure successful service outcomes, clients agree to:
- Provide accurate information about hair history and sensitivities
- Arrive on time for scheduled appointments
- Communicate clearly about desired outcomes and preferences
- Disclose any allergies or previous reactions to products
- Follow aftercare advice and maintenance recommendations
- Provide necessary approvals for service variations
Clear communication and cooperation help us provide efficient and satisfying salon services.
4. Salon Environment and Conduct
Clients must maintain appropriate conduct in our salon environment. We reserve the right to refuse service to anyone displaying inappropriate behaviour or where safety concerns exist. Our team follows strict hygiene and sanitation protocols.
We cannot provide services where adequate client cooperation cannot be maintained or where safety risks are present.
5. Appointment Scheduling and Timing
Salon appointments are confirmed upon booking receipt. Service duration estimates are provided based on standard procedures, though individual requirements may affect completion times. We appreciate punctuality to maintain our schedule for all clients.
Service timing may vary depending on hair condition, colour complexity, and desired results.
6. Pricing and Payment Terms
Service fees are as detailed in our service menu and payable upon service completion. Additional charges may apply for premium products, complex colour techniques, or extended service time. Final payment is due when services are completed.
We accept various payment methods including cash, debit cards, and major credit cards. Price estimates are provided during consultation for complex services.
7. Service Procedures and Product Usage
We maintain professional service practices including proper consultation, technique application, and quality assurance. All colour services include strand testing and development monitoring to ensure optimal results.
We maintain appropriate insurance and follow industry best practices in all our salon services.
8. Cancellation and Rescheduling
Appointments may be rescheduled without charge with 24 hours notice. Cancellations within 12 hours may incur a fee of 50% of the booked service cost. No-shows for extended colour appointments may be charged the full service amount.
We understand that circumstances change and will make reasonable efforts to accommodate genuine emergency situations with appropriate notification.
9. Colour and Treatment Considerations
We recommend patch testing for colour services 48 hours before your appointment for clients with known sensitivities or previous reactions. Clients declining patch testing accept responsibility for any adverse reactions.
Colour results may vary based on existing hair colour, condition, and previous treatments. We provide honest assessments during consultation about achievable results.
10. Product Selection and Usage
We use professional-grade hair and beauty products from reputable suppliers. While we exercise care in product selection, individual reactions can vary. Clients should inform us of any specific product preferences or concerns before service commencement.
We can accommodate requests for specific product lines where available and suitable for the requested service.
11. Service Results and Maintenance
We perform services to professional standards, but ultimate responsibility for aftercare and maintenance rests with the client. We recommend following provided care instructions and using recommended products for optimal results.
Regular maintenance appointments help preserve colour vibrancy and hair condition between major services.
12. Service Satisfaction
We aim to deliver salon services that meet client expectations. Any service concerns should be discussed with our team during your appointment or within 48 hours of service completion. We address genuine service issues promptly.
Client feedback helps us maintain service standards and continuously improve our service delivery.
13. Liability Limitations
Our liability for salon services is limited to the service fees paid. We cannot accept responsibility for individual reactions to products, results affected by client aftercare, or matters arising from pre-existing conditions not disclosed during consultation.
We maintain appropriate insurance coverage and adhere to beauty industry best practices.
14. Terms Modification
We reserve the right to update these terms periodically to reflect changes in our services, UK regulations, or industry practices. The current terms are always available on our website, and continued use of our services constitutes acceptance of any updates.
For questions about these terms or our salon services, contact us at: [email protected].